The second-hand marketplace Shoppers Voice Displeasure Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for women's and children's garments but did not contact all users about the change.
Online Platforms Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification than originally posted because of the remapping.
The company said the revised method more closely matches other platforms.
It has advised users to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Modifications
Previously, the sizing featured one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification to its shipping options after backlash from users.
